Thanks for Booking with LazerX Arena!

Confirmation Message: Please check your spam email for the Confirmation Message, if it does not go to your main inbox.

Changes to your booking: You can visit your customer profile HERE to make changes to an existing booking or create a new booking.

Refund Policy:

If anything happens to where there is a change to your event (either cancelation or a change in player numbers) our refund policy is as follows: 48+ hours notice before your event - full refund

Less than 48 hours before your event - NO REFUND, we can only reschedule up to 2 times.

To give us notice, please call our facility, leave a voicemail, or send us an email containing your name, booking time and date.

**We can reschedule your event at any time depending on availability. Maximum of 2 reschedules per booking, otherwise booking will be canceled without a refund.

**Deposits are non-refundable

DAY OF EVENT:

WAIVERS ARE REQUIRED FOR ALL PLAYERS: You and your guests can sign a waiver online HERE. You can always send the link to your guests, be sure to include the date, game time, and the experience (i.e. 01/01/2023, 6PM, Laser Tag).

Please make sure everyone arrives EARLY (10/15 minutes before the game time). Sessions start at the top of the hour. If the majority of the guests aren’t present, session start will be delayed, and game time will be shortened. Any guests that arrive DURING BRIEFING, guests will be briefed separately, but can still participate during the session. If guests arrive AFTER BRIEFING, player participation is at the discretion of our team with either a Late Charge ($15/player), or guests may not be able to participate.

Please bring water bottles. Personal items can be stored in lockers or brought with you to your experience. Please wear comfortable, athletic clothing and closed-toed shoes.